Yes, it's necessary to log into your Techmall account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalized shopping experience including recommendations and quicker check-out.
Techmall is a large online market place that supports many different sellers most of which are competing with the same product for your attention. In other words, it is very possible you see different prices for the same product. This is because they are listed by different Sellers to provide you with a variety of product and price options and value for your money
All sellers on Techmall have gone through a series of verification processes to make sure they are safe and worthy of your trust. Asides these measures, we constantly monitor seller behavior and take special note of the reviews and ratings you leave for our sellers, which could also serve as a form of verification in addition to our “Verified seller” badge attached to individual sellers when you search for items. Learn more at our Buyer’s protection page
Shopping on Techmall is quite easy!
Register an account or Login into your existing account by entering your email and password
Once you have found the product(s) you want to buy, just follow the steps below:
Click on the 'Buy Now' button
Enter your shipping/billing information
Choose your preferred payment option
Click on 'Confirm order' to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact our Customer Service Call Center on 08036649000 or [email protected] a few hours after your order placement.
We will send you regular updates about the status of your order via emails and SMS after your order has left our warehouse and is on its way to you. You can also track its status by entering your tracking number on https://www.techmall.com.ng/track/. You can also track your order by visiting Track My Order and entering your order number.
NEW: Your order has been received and is being processed.
PAYMENT PENDING AUTHORIZATION: Your order has been logged and we are waiting for authorization from the payment gateway.
PAYMENT AUTHORIZED, ORDER UNDER PROCESSING: Authorization has been received from the payment gateway and your order is being processed by the seller.
SHIPPED: Your order has been marked as shipped and is on its way to you.
DELIVERED: The merchant has marked your order as delivered awaiting your confirmation. (After 3 days, this status may automatically update to "Delivery Confirmed" unless you state otherwise.)
DELIVERY CONFIRMED: Your order has been delivered.
DELIVERY DISPUTE: You have requested cancellation of an order that has been shipped.
CANCELLED: The order has been cancelled.
For your convenience, Techmall offers multiple payment methods. Whatever your choice, you can be rest assured that Techmall is working to keep your transaction safe. Please find below the list of available payment methods:
Pay on Delivery with cash or card via POS
You can find details of these payment methods at the final step of checkout.
No. If a seller asks you to pay directly into his/her personal bank account before you receive your order, please contact [email protected] to verify before making such payment. Please do not make payments to any bank account outside the Techmall 's corporate accounts listed at the point of checkout.
Start by clicking "Hello Guest, sign in " and then sign up in the top right corner of your screen.
You will then be asked to provide some basic information.
When you have provided the required information, click submit to finish the sign-up process.
We will then send you an email to welcome you to Techmall.
To create an account on Techmall, click here
Click 'Your Account' and then 'Login' at the top right side of your screen.
Enter your registered email address and click 'Proceed'.
Now click the 'Forgot your Password' button to get an email on your registered account with instructions on how to set a new password.
We will attempt to deliver your order again the next working day. We will try to deliver a total of 2 times before cancelling your order.
Techmall delivers all across Nigeria through external logistics partners.
Yes, this option can be chosen at the checkout step. You will be notified when your items arrive at the pickup station you chose, so you can come for pick up.
Please be informed that once available at this pickup station you will have 7 days maximum to pickup your item. After 7 days the item would be sent back to the Seller and your order, cancelled.
feel free to tell us what you want